Question 1

How long does each test take?

Accepted Answer

Most WhoTest tests take 10 to 20 minutes. Tests must be completed in a single session for the most accurate results, so set aside a few uninterrupted minutes.

Question 2

Do I need any prior knowledge to take the tests?

Accepted Answer

No prior knowledge is required. WhoTest tests measure natural cognitive, emotional and social abilities in a simple, intuitive way.

Question 3

Are the tests scientifically validated?

Accepted Answer

Yes. WhoTest assessments are grounded in cognitive psychology and behavioural science to ensure accurate, reliable and relevant results.

Question 4

What kinds of tests do you offer?

Accepted Answer

WhoTest offers a wide catalogue, including IQ, EQ, memory, attention, creativity, social intelligence and stress management, plus others focused on personal improvement.

Question 5

Can I retake the tests?

Accepted Answer

Yes! You can retake any WhoTest test after following the recommended training modules, to track your progress and see improvements over time.

Question 6

How often can I take the tests?

Accepted Answer

You can retake tests as often as you like, but we recommend waiting until you have completed a few training modules so the improvement is measurable.

Question 7

When is my result unlocked?

Accepted Answer

Your score and detailed analysis appear as soon as your Premium access is active. Taking the test is free: it is the full result that is reserved for subscribers.

Question 8

Can I compare my scores with other people?

Accepted Answer

Yes. Every completed test feeds the WhoTest world ranking: you see your rank, score and time, and you can filter by category, test, country and city.

Question 9

Can the diploma be verified?

Accepted Answer

Yes. Every test you pass earns a dated, timestamped diploma you can download and share, with a reference that lets anyone check it is genuine.

Question 10

Do you offer training or improvement programmes?

Accepted Answer

Yes. After each test you get personalised recommendations and targeted training modules to improve step by step.

Question 11

How does the 48h trial work?

Accepted Answer

You pay £0.79 for 48 hours of unlimited access to the whole platform. When the trial ends the subscription continues automatically at £43.12 per month with no commitment: unless you cancel first.

Question 12

How do I cancel my subscription?

Accepted Answer

Cancelling is quick and simple. Go to Account settings or our Help centre and follow the instructions. Your access stays active until the end of the current billing period.

Question 13

What if the programme is not right for me?

Accepted Answer

We are confident WhoTest will be valuable, but if you are dissatisfied or hit a technical problem, a refund may be possible. See our Refund policy for the full details.

Question 14

Which payment methods do you accept?

Accepted Answer

Card, Apple Pay, Google Pay and PayPal. Every payment is processed securely and is PCI-DSS compliant.

Question 15

Can I use WhoTest on several devices?

Accepted Answer

Absolutely. WhoTest works seamlessly on phones, tablets and computers, and your progress syncs automatically across all of them.

Question 16

Is my data secure?

Accepted Answer

Yes. Privacy is a priority. Data is encrypted to banking standards and never shared with third parties. Payments are processed securely and are PCI-DSS compliant. More details in the Privacy policy.

Question 17

I did not receive the confirmation email: what should I do?

Accepted Answer

Check your spam folder first. If you still cannot find it, contact us with the address you used at payment and we will reactivate your access manually.

Question 18

Can companies or schools use WhoTest?

Accepted Answer

Yes. WhoTest offers B2B solutions for companies, schools and organisations that want to assess and develop the cognitive and emotional skills of their teams or students.

You have questions,
we have the answers

The tests

Results, diplomas and ranking

Subscription and billing

Account and personal data

Companies and schools

Did not find your answer?

Help centre

Guides and advice

Write to the team

One last question before you start?

You have questions,we have the answers